Venue Policies

Arriving At The Venue

In accordance with licensing law, Here We Aren’t reserve the right to refuse admission without providing a reason. If you appear to be in an intoxicated state, or are observed to behave inappropriately in the queue (or on your approach to the venue), you may be refused entry without a refund.

We will search attendees on entry and retain the right to request anyone on-site at any time to submit to a search. Anyone refusing to be searched will not be permitted to enter and/or will be requested to leave the premises. No refunds will be given in such circumstances.

Inside The Venue

Any behaviour or action by a patron which endangers the safety of other customers, staff, or equipment, is strictly prohibited. This includes, but is not limited to, pushing and shoving, heavy ‘moshing’, ‘crowd-killing’, and crowd-surfing. Anyone engaging in any activity deemed risky or unsafe will be asked to leave, without refund.

Smoking is not permitted inside the venue. There is a designated smoking area to the rear of the building for late-night events; when open, we require all guests to smoke in this area. Where not practicable for this area to be open, smoking will be permitted out front of the building, in Godric Square. It is sometimes necessary for us to designate a smoking area in front of the building and all smokers should comply with requests from venue staff to use such designated areas; failure to comply with such requests may result in refusal of re-entry to the building. No refunds will be given in such circumstances.

Leaving The Venue

We kindly request that you respect our neighbours at all times. Please refrain from littering or loitering in Godric Square. When leaving the premises, please do so calmly and quietly. We all want to continue to play loud music, have fun and make great memories here for as long as we can – and we protect that by not being a nuisance. Please help us to do that by behaving in a civilised manner. 

Bag Policy

Large bags – including rucksacks – may not be permitted inside the venue. We recommend not bringing such bags to avoid disappointment. There are no facilities to leave large bags or luggage. If you really have to bring a bag – and it’s preferable you don’t – please do make sure it’s small.

Age restrictions

Age restrictions for each event may vary. All club events (unless expressed explicitly otherwise) are strictly for over 18s. Where those under 18 are permitted to attend, they must be accompanied by an adult aged 18 or over. Please read any information relating to a specific event. If in any doubt, please contact us prior to ticket purchase or arrival, to avoid disappointment.  

We operate a Challenge-25 policy. If (in the view of venue staff) you look under-25, ID will be requested. We will accept a UK (or EU) driver’s license, any machine-readable passport (issued by any country), or a CitizenCard. Any ID found to be fraudulent will be confiscated and passed over to the police. Please note that ID does not guarantee entry.

Attempting to buy alcohol if you are under 18 is a criminal offence, and you may be ejected without a refund or held until a responsible adult can collect you. People over the age of 18 found purchasing drinks for those not of legal age will be ejected without a refund.


Please check with us ahead of an event if a cloakroom is in operation. For most events, we do not have space to operate a cloakroom. Where one operates, this is for a small fee.

Lost Property

If you’ve lost an item at the venue, please email with a description of the missing item, the date of the event, and your contact details – along with any relevant information (such as where you believe it may have been left in the venue, for instance). If the item is found, we will arrange for you to collect the item. We will retain anything found for a minimum of two weeks. Periodically, any items held longer than two weeks will be disposed of and may be donated to charity.

Harassment policy

Here We Aren’t will not tolerate harassment of any kind. We provide our spaces as a safe space to enjoy music, art, culture and for people to express themselves wholly, without prejudice. If you see or experience any unwanted attention, contact, bullying, harassment, or behaviour of any kind that makes you uncomfortable, please speak out and notify our staff immediately. You’ll be taken seriously and will be able to speak in a safe and private space. Our staff are trained to remove anyone engaging in harassment, hatred or discrimination of any kind.

Drugs policy

Anyone found using, in possession of, or attempting to distribute any illegal substance or drug will be removed and banned from the premises and reported to the Police. 

Those caught in possession of any such items will not be permitted entry to the venue and the police may be called. Any illegal substances or drugs found on our premises, or on any person within (or attempting to enter) will be confiscated and handed to the police for disposal.

Prescription drugs and medicine

We discourage bringing medication to the venue, but do understand that it may be necessary, in some cases. If you need to bring prescribed medication to an event, a sealed package of prescribed medication of a small quantity is permitted – providing that your name is on the label. If possible, please bring a prescription for the medication with you.

Anyone attending with items that include medical sharps, are deemed unidentifiable, not in the original packaging, or of a large quantity will be referred to the venue’s designated premises supervisor (DPS) or a staff member acting on their behalf (for example, door supervisor(s)), who will assess the situation. These items may be removed until after the show and held in the safe – where they can be accessed, if required. A safe and private area will be provided for administering any such medications.

Dress code

There is no dress code for events at Here We Aren’t. Dress how you feel expresses yourself. As we are in an industrial unit, it can be cold in winter-time and we recommend you dress appropriately for the weather.

Noise and sound levels

Please be aware that there will be high sound levels during shows, and you may be subject to continuous sound levels which may cause potential damage to hearing. Ear plugs are available for free from the bar.

Strobe lighting and pyrotechnics

Some shows will contain strobe lighting or smoke effects. Should you have an issue please speak to a member of staff on the night. If you wish to check what lighting will be used for any particular performance(s) ahead of time, please contact us on